FAQ – Frequently Asked Questions
Q – Who do I call if I find a stray cat/dog? Or any domestic animal complaints?
A – Call Campbell County Animal Shelter at 859-635-2819
Q – Who do I call for help with wildlife issues?
A – Click Here
Q – Does the City pick up leaves in the Fall?
A – Yes, leaf pickup starts based on weather (usually in November)
Q – If our leaves are not picked up, who do I call?
A – You can call the City Clerk’s office and request your leaves be picked up
Q – How do I get a business license or payroll tax account set up for the City of Southgate?
A – The City of Southgate contracts with Campbell Co. Occupational License Department. Please contact 859-292-3884
Permits for building/fences
Q – Who do I call for a permit for a new building item, deck, or fence?
A – The City contracts with Campbell County Planning and Zoning at 859-292-3880. They can help you with permits for new structures, fences, or changes to existing structures
Q – What if I’m doing a home repair and no major changes are being made?
A – Call the Clerk’s office to see if it is a Code Enforcement issue or a Planning & Zoning issue
Permits for blocking parking on the street/ street obstruction
Q – How do I get no parking signs to have a dumpster or POD delivered?
A – See the street obstruction permit on the Departments page – Public Works HERE . There is no fee for the permit, but it needs to be given to the Clerk’s office 48 hours in advance of a dumpster or POD being delivered
Real estate Tax Info
Q – When are city taxes due?
A – Taxes are due November 30th. Tax bills are mailed to homeowners around October 1st
Q – Is there a discount period to pay?
A – There is no early pay discount
Q – What if I pay my tax bill after November 30?
A – After Nov. 30, there is a 10% penalty up front and 1% per month compounding interest for every month after until it is paid
Q – Who do I call for issues with the roads?
A – Several roads are State roads (US 27 and Moock Rd). If you see a pothole, other damage, or trash on the roads, please call the KY Transportation Department (District 6) office at 859-341-2700.
Q – Who do I call about City street issues?
A – You can call the City Clerk’s office to report the issue. Public Works will be contacted to address the issue
Trash pick up
Q – When can I put my trash and recycling toters out for pick up?
A – Waste & recycling gets picked up on Tuesday mornings. You can set out our toters on Monday evening
Q – Where do I get the trash and recycling toters?
A – Each unit will have a trash and a recycling toter. Call the Clerk’s office if you do not have one or need a different size toter. The waste collection fee is charged one time per year on your city tax bill
Q – What if I have large furniture or appliances to set out for trash pick up?
A – All soft-sided furniture (couch, cushioned chair, mattresses) needs to be wrapped in plastic. The City Clerk’s office has large plastic sheets available for $3
A – Appliances can be set out, but you should call Rumpke at 1-877-786-7537 to give them notice that you have a heavy item to be picked up
Q – What if Rumpke missed my trash or recycling toters?
A – Call the Clerk’s office to report missed pick-ups. Rumpke will usually come back the next day to pick up the toters
Q – Where do I go to vote?
A – Refer to the voting link on the Residents page – Click HERE
Q – Do I need a permit to hold a yard sale?
A – No, you do not need a permit for a yard sale. However, the City has a City Wide Yard Sale each year in Sept. (the second Saturday) that does require a permit (no cost). A list of addresses of all participants will be posted
A – No yard sale signs should be posted on street signs or stop signs
Please call the Campbell Co. Animal Shelter for any domestic animal issues 859-635-2819
KY Fish & Wildlife – see the link for any wild life animal issues
Duke Financial Assistance Program
Duke Summer tips for energy savings
The City of Southgate provides waste & recycling toters for residents. Waste collection is billed annually on the City property tax bill. If you have a missed pickup on Tues. please contact the City Clerk’s office at 859-441-0075.